Eileen's clients consistently rave about her extraordinary customer service and her dedication to smooth transactions.
Read below to hear what her clients have to say:
My husband and I began working with Eileen in the search for our new home in late 2013. She came highly recommended by a number of our friends that had previously worked with her. We were both nervous and excited as the whole experience was a first for us. We had no clue where to begin. From day one, Eileen took us under her wing and set out the path we would take starting with finding us an awesome mortgage broker.During a long few months we searched endlessly for the perfect home. Eileen was always available whenever it suited me. Being a full time working mum, it meant that our schedule wasn't always fluid but Eileen's always was! She wanted to find us the perfect home and if that meant late evenings and weekends trawling through the Chicago snow then that's what we did. For some showings she even met me at my train station after work to go to a late evening showing and dropped me home afterwards!!I remember Eileen even checked out a few houses by herself to rule them out to save me a wasted trip if the house "wasn't for us". From the beginning Eileen knew what we wanted and she never gave up the search until she found it for us. When we found it and fell in love with it, the house was a dreaded "short sale" which is the most deceiving title ever for this process! Having no clue what that meant Eileen warned us day one this type of transaction wasn't for the faint hearted but we decided to move forward anyway as we loved the house so much! A long and difficult 8 months passed with countless hiccups and stress along the way. There were times I wanted to pull out and start again as the end seemed like it would never come. Eileen was willing to do that but always with the caveat that she felt this house was worth waiting for! Through endless emails, phone calls and texts Eileen held my faltering hand through the entire process until she was finally by my side the day we got our keys! I cannot stress enough that I would not have continued with the process without Eileen's continuous support and encouragement that it would be worth it. Eileen has a tremendous passion for her job and In my opinion goes above and beyond the call of duty for her clients. She knew our house was worth waiting for and she was right! We have been "home" now for four months and couldn't be happier! I started this process with Eileen because She came so highly recommended by many people I knew. I finished the process and can happily now call Eileen a friend!
I hope that you are lucky enough to have Eileen work with you in your search for a home, you will not be disappointed and If you are really lucky, like me, you will gain an awesome friend!
I cannot state how wonderful my experience with O'Grady Realty [now Berkshire Hathaway HomeServices Chicago - The O'Grady Office] has been in the past. Eileen O'Grady-Newell helped me sell my previous home and purchase a new one with such ease that I couldn't believe I wasn't even stressed. Her experience was really appreciated when she advised me on how to prepare my home for sale and helped me find the resources to complete much needed upgrades. I couldn't believe my place sold in two days and I got the asking price! She also made sure that I found a new home with all my requirements and highlighted these with each showing. Thanks to Eileen and O'Grady Realty I am very content at my new residence.
- Katrina M.
The excitement of buying my first home was coupled with dread at the thought of the actual home-buying experience. Even from my first conversation with Eileen Newell I knew I needn't have worried. Eileen was very patient throughout the entire process. She strove to find out what exactly I was looking for (and helped me to realize what I wanted when I was unsure or hadn't thought about a certain criteria). Her clear explanations throughout the process put me at ease and made me comfortable asking any questions. Additionally her knowledge of construction matters added depth to her insight into the different kinds of units viewed. Eileen was very accommodating when arranging viewings. Once the decision was made to buy my condo the process was virtually painless. From the price negotiation to the last signature on the closing papers everything was explained completely and went smoothly. My initial trepidation at the beginning of the home buying process was replaced with contentment ease and the joy of having a new home all my own.
- Kathy G.
Buying a home can be a very stressful time especially if you are not sure what you are looking for. But with Eileen O’Grady Newell as my Realtor it was fun and exciting from the very beginning. Her knowledge and experience ensured that I explored all my options and found the home that was right for me. Eileen accommodated my busy work week by organizing the viewings around my schedule and when it came time to signing the paperwork I felt very informed comfortable and secure in my decision to purchase. I cannot thank Eileen enough for all her support and professionalism throughout the entire process
We had a wonderful experience working with Eileen. She sold our condo in record time. From beginning to end she was actively involved in everything. She professionally handled so many details. We felt confident that we were working with someone that was honest, experienced, straight forward and diligent. I would highly recommend her as a Realtor and if we move back to the area we will use her again.
-K. Chien 11/2010
Eileen is an extraordinary hard-working, dedicated, & honest person. Her relationship with a builder I could trust made me more than comfortable in my dealings with her. I would absolutely pass on my highest recommendations.
-A. Argoe 11/2010 (purchaser represented by another agent)
Eileen was the seller's agent for our purchase of a pre-completion new construction condo. She showed a great deal of knowledge about the market and the construction process and was patient and understanding. She went above and beyond the scope of a "normal" Realtor and helped facilitate every step of the transaction. We enjoyed working with and getting to know her!
-K. & E. Metz (purchaser represented by another agent)